At Al Lail Libaas (accessible via al-lail-libaas.com), we respect the sanctity of your personal space. This document outlines the rigorous standards we maintain to protect your data under the Digital Personal Data Protection Act, 2023 (India) and global privacy frameworks.
1. Nature of Personal Data Collected
To provide a tailored luxury experience, we collect the following categories of data:
- Identity & Contact Data: Includes your full name, shipping/billing address, email address, and mobile number.
- Financial Data: Securely encrypted payment tokens used for transaction processing (we do not store raw credit/debit card numbers on our servers).
- Technical Data: IP address, browser type, time zone settings, and operating system, collected via secure cookies to optimize site performance.
- Behavioral Data: Your browsing patterns and product preferences, used to refine our collections.
2. Legal Basis for Processing
We process your data only when we have a valid legal ground:
- Contractual Necessity: To fulfill your order and deliver your premium nightwear.
- Consent: When you subscribe to our newsletter for exclusive early access to new drops.
- Legal Obligation: To comply with Indian tax laws and financial reporting requirements.
3. Third-Party Data Sharing
We do not "sell" your data. We share only necessary information with trusted partners who uphold our privacy standards:
- Logistics Partners: To ensure your package reaches your doorstep.
- Payment Gateways: Using PCI-DSS compliant encryption for safe transactions.
- Cloud Services: Secure servers used for hosting our digital architecture.
4. Your Digital Rights
Under the DPDP Act 2023, you are the "Data Principal" and hold specific rights:
- Right to Access: Request a summary of the personal data we hold about you.
- Right to Erasure: Request the deletion of your data when it is no longer necessary for the purpose it was collected.
- Right to Correction: Update any inaccurate or incomplete personal information.
- Right to Withdraw Consent: Opt-out of marketing communications at any time.
5. Data Security Measures
We implement Secure Socket Layer (SSL) technology and end-to-end encryption. Our digital sanctuary is audited regularly to prevent unauthorized access, ensuring that your journey from selection to sleep is entirely secure.
6. Cookies & Tracking
We use cookies to remember your preferences and "Shopping Bag" contents. You can choose to disable cookies through your browser settings, though this may impact your ability to experience certain luxury features of our site.
7. Grievance Redressal Mechanism
Should you have any concerns regarding your privacy, our dedicated Grievance Officer is here to assist you, as per the mandate of the Information Technology Rules, 2021.
